Frequently Asked Questions About OnStar
What Are The Available OnStar Service Plans?
With OnStar, you have a range of service plans that you can choose from. Plans include: APP Access, Remote Access, Connected Vehicle, Safety & Security, Essentials, and Premium. Visit onstar.com for more details about the types of plans that are offered.
Can OnStar Unlock My Car Without Service?
No, once you have deactivated your service with OnStar, they do not have the connection to your vehicle in place to be able to unlock your vehicle.
What Are OnStar Security Services?
OnStar's safety and security plan comes with a range of services to ensure your safety and security are well-managed. Automatic crash response, emergency services, stolen vehicle assistance, roadside assistance, and more are included in the package.
What Are OnStar Map Location Services?
Vehicle Locate, available in your vehicle's mobile app, allows you to request your vehicle's location and see it on a map. A great resource which gives you the ability to share location notifications to select contacts when your vehicle has made it to the determined destination.
How Do I Cancel OnStar Service?
You cannot cancel your service with OnStar online, you will have to call them directly at 1-888-466-7827 or connect with them by pushing the blue OnStar button. Just note that upon cancellation, all of your OnStar services will be shut off and you won't be able to connect with the support team.